Shipping & returns
Shipping
The Shipping Rates to each governorate:
| Governorate | Rate | Free Shipping |
| Cairo & Giza | 40.00 EGP | Orders Above 500 EGP |
| Alexandria, Ismailia, Beheira, Dakahlia, Gharbia | 50.00 EGP | Orders Above 500 EGP |
| Kafr ElSheikh, Qalyubia, Sharqia, Suez, Monufia | 50.00 EGP | Orders Above 500 EGP |
| Asyut, Damietta, Faiyum, Qena, Port Said | 55.00 EGP | Orders Above 700 EGP |
| Beni Suef, Matruh, Minya | 65.00 EGP | Orders Above 700 EGP |
| South Sinai, Red Sea | 70.00 EGP | Orders Above 700 EGP |
| Luxor, Aswan | 80.00 EGP | Orders Above 1200 EGP |
| New Valley, Sohag | 85.00 EGP | Orders Above 1200 EGP |
| North Sinai | Area not covered | Area not Covered |
Note: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund
The time it takes for exchanging a product or receiving a returned item depends on your governorate and province in which you live.
Returns
Our return policy lasts 14 days, if after the 14 days have passed since your purchase, we can’t offer you a refund or a product replacement.
Eligibility of the return is dependent on the items condition it must be unused and in the same condition that you received it. It must also be in the original packaging
Several types of goods are exempt from being returned: Such as products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Returns only happen through Maymt Eg and not by manufacturers of the products
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned after more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email, message or contact you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment,within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund after the amount of days you were notified you will receive them in,
please contact us at Nasharmo@maymt.com, Instagram, Facebook or contact us through website support.
Replacement (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Nasharmo@maymt.com.
Payment options
